How do I return an item?
ReturnsOur goal is to offer our customers the best commercial grade equipment available, at the prices that make our products the Best Value found anywhere! Our professional staff is available to review your requirements before you order.
In the event that your needs change, or you did not understand the features of equipment that was purchased, we will make every effort to satisfy your requirements.
Prior to returning any purchased item, you are requested to contact our Service Center with details of your request. We can be reached at
Any equipment received without our Return Material Authorization (RMA) Number indicated on the shipping label will not be accepted.
The following items are not eligible for return or refund. Please do not order these items if you are unfamiliar with installation or their application: Electronic peripherals, cables
Custom system configuration
Special ordered equipment or supplies
Repair parts, keys and manuals